Privacy policy for silvexiora.com

At silvexiora, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

Information we collect

We collect only information needed to provide our services and communicate with you effectively.

• Personal identifiers such as your name, email address, and phone number when you contact us.
• Details about your inquiry or request to help us respond and offer relevant support.
• Technical information, including browser type and usage patterns, through cookies and analytics.
• Any feedback or additional communication you choose to share with us.

How we use your information

We use your information solely to deliver, improve, and personalise our services to you.

• Communicating with you about your inquiry or request.
• Providing relevant support, recommendations, or information based on your needs.
• Improving our website and services using aggregated analytics data.
• Meeting legal or regulatory requirements as necessary.

Legal grounds for processing

Your information is processed in accordance with Australian privacy laws and regulations.

We process your data on the basis of your consent, contractual necessity, or our legitimate interests in providing effective service.

Sharing information

We do not sell your data. Information is only shared in limited situations.

• With service providers who help us maintain website functionality or process communications, under confidentiality agreements.
• When required by law, regulation, or government order.
• If necessary to protect our rights or the safety of our users and the public.

Data security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, no system can be guaranteed completely secure. Please contact us if you have concerns.

Your rights

You have rights regarding your personal data under Australian law.

• Request access to your personal information held by us.
• Ask for corrections to inaccurate or incomplete data.
• Withdraw consent where processing is based on consent.
• Request deletion of your data, subject to legal obligations.

Cookies and analytics

We use cookies to enhance your experience, support site functionality, and collect analytics data. You can manage your preferences as described in our cookie policy.

Read our cookie policy Read our cookie policy

Contact us

For privacy-related questions or requests, please use the contact details below. Our team is ready to help.

Policy changes

We may update this privacy policy from time to time. Please review it periodically for any changes.